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Support Services Manager

Salary: £14,000 pa actual salary (£24,500 full time equivalent)

Hours:  4 or 5 days per week, 20 hoursto be mutually agreed between the Trustees and Post Holder   

Location of workplace: Wigan Investment Centre initially, hybrid working

Holidays: 132 hours per year including bank holidays (equivalent to 25 days annual leave FTE)

Reports to: The Vice Chair of Trustees of the Wigan Deanery Trust.  The post holder will also have a close working relationship with the Church Wigan Team Rector

Start date: May 2023

Purpose of role:

To effectively manage Wigan Deanery Trust’s support services team, providing efficient expert leadership and resource across Finance, Communications, Safeguarding, Policies and Procedures, Property Management, HR and Administration.


Wigan Deanery Trust was established to work with partners in Wigan to promote the welfare and wellbeing of local residents with a particular emphasis on tackling social inclusion. This includes working with the Church of England in Wigan (Church Wigan) to support the advancement of its objectives, to be a Bigger Church, making a bigger difference, with more people knowing Jesus and more justice in the world. The Trust was also established to manage a range of core functions across Church Wigan, including its Funeral Service.

What we are looking for:

A capable and experienced manager willing to offer themselves in this essential/important role to serve both Wigan Deanery Trust and Church Wigan.  We need someone who is an encourager of others, thrives on working in a team, is an excellent problem solver and loves to develop staff. You will enjoy working with a wide range of people, including clergy and volunteers.  You will need to be up for a challenge and will have the autonomy to develop and manage the team around you, as well as be hands on to get the jobs done.  You will make a big difference to the impact Church Wigan will have in throughout Wigan Deanery and the local community.

Responsibilities of this role:

  • Direct line management of all Wigan Deanery Trust part-time employees who also work closely with Church Wigan Clergy, the Wigan Next Generation team and diocesan employees including:
    • Finance Officers
    • Clergy Administrators
    • Property officer
    • Funerals Co-ordinator
    • Communications Officer
    • Youth / Schools Chaplains
    • Fundraising Officer
    • Policies and HR Officer
  • Working closely with the Team Rector and Vice Chair of Trustees to:
    • Support the Wigan Deanery Trust trustees to ensure the smooth operation of the Trust and support services for Church Wigan
    • Oversee the development of IT and finance systems and processes for Church Wigan and the Trust.
    • Oversee the development and management of all Church Wigan and Wigan Deanery Trust processes
    • Oversee document management for the Trust and the Church Wigan
  • Ensure legal compliance of Church Wigan, supporting churches eg, with health and safety, buildings control and maintenance
  • Office management
  • Administration tasks as required

Person Specification:

 Essential RequirementsDesirable Requirements
QualificationsGood numerical and English skills (A-level or equivalent)  Educated to degree level (or equivalent)  
Spiritual & PersonalA person of integrity who can keep absolute confidentiality   Ability to take responsibility and initiative to ensure tasks are completed    Good with detail, a completer/finisher, but able to delegate   Excellent inter-personal skills   Excellent negotiating skills   Ability to work in a team and on own initiative   Ability to encourage others in the team   Shares the values and the ethos of the Church of England   A proven problem solver with resilience and flexibility   Shows sensitivity and confidence in dealing with peopleA practicing Christian      
Leadership & ManagerialAbility to lead and manage a developing team with confidence   Experience of managing and supporting staff of various disciplines effectivelyExperience of managing within the third sector or charity environment  
FinancialExperience of financial processes and procedures 
IT SkillsHigh level of IT proficiency using Microsoft Office.  Confidence to manipulate multiple formats of documents using a variety of softwares   Excellent telephone mannerAbility to manage the development of IT systems by co-ordinating with service providers
Knowledge and SkillsExperience of managing teams effectively and working at a senior level   A good understanding of safeguarding of children and vulnerable adults   An excellent communicator   Able to prioritise tasks and manage own performance   Excellent personal organisation and administration skills   Able to lead and facilitate purposeful meetings   Able to work in partnership with other organisations    Experience of working in a Church / charity context     Able to network effectively  

Closing Date for Applications: 14th May 2023

Interview Date: w/c 22nd May 2023

For an informal chat for further information, please contact Lesley Hughes at:

Text Box: This application is private & confidential
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Application for the post of: 
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communion with it?                                                                 ◦ Yes   /   ◦ No

Please give your reasons for applying for this post. You should outline your interest in the post and describe your relevant skills and experience. You should also use this space to tell us anything not covered elsewhere, which you feel is relevant. Please check the job description and person specification before completing this section.                     

Rehabilitation of Offenders Act

Under the provisions of the Rehabilitation of Offenders Act, you do not have to disclose information on certain convictions after a set period of time, as they become ‘spent’. 

Have you ever been convicted of a criminal offence?                                  Yes ¨  No ¨

Do you have any criminal charges or summonses pending against you?    Yes ¨  No ¨

Having a criminal record will not necessarily bar you from working with us

Disabled applicants

If invited to interview, are there any special arrangements that you would like to be made for you?

Other Information

Do you possess a car and a full driving licence?                                     Yes ¨  No ¨


I declare that the information given in this application is to the best of my knowledge complete and correct.

Signature: ……………………………………………………..  Dated: …………………………………………………..

Data Protection statement
All the information collected in this form is necessary and relevant to the performance of the job applied for.  We will use the information provided by you on this form, by the referees you have noted, and the educational institutions with whom we may undertake to verify your qualifications with, for recruitment purposes only.   Wigan Deanery Trust will treat all personal information with the utmost confidentiality and in line with current data protection legislation.  We rely on the lawful basis to process information provided by you in this form as outlined in the GDPR regulations. Should you be successful in your application, the information provided, and further information which will be gathered at the relevant time, will be subsequently used for the administration of your employment and in relation to any legal challenge which may be made regarding our recruitment practices.  For more information on how we use the information you have provided, please see our privacy notice which is located at
I confirm that the above information is complete and correct and that any untrue or misleading information will give my employer the right to terminate any employment offered.  I understand that any offer of employment is subject to Wigan Deanery Trust being satisfied with the results of a series of relevant checks including references, eligibility to work in the UK, criminal convictions, probationary period and a medical report (in line with the operation of the Equality Act 2010). Signed: ……………………………………………………………        

Post applied for:   

Wigan Deanery Trust aims to be an equal opportunities employer and service provider, irrespective of race, gender, disability, sexuality, etc.  In order to monitor the effectiveness of our equal opportunities policy, we ask all job applicants to provide the information below.

This information will be used solely for effective evaluation purposes.  It is held confidentially and separately from all other material.

Gender                                                             ◦ Male                       ◦ Female

Age                                                                  ◦ Less than 35            ◦ 35 – 49                                                                                                     ◦ 50+

Do you consider yourself to have a disability?       ◦ Yes                         ◦ No

What do you regard as your ethnic origin?            ◦ White                      ◦ Asian Indian
◦ Black Caribbean       ◦ Asian Pakistani
◦ Black African           ◦ Asian Bangladeshi
◦ Mixed Heritage         ◦ Asian Chinese
◦ Other:                                 

                                                                                                (please specify)

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